Privacy Policy

Tecxed Singapore respects an individual's right to privacy and has based its privacy policy on the Personal Data Protection Act 2012 (PDPA).

1. What Does This Policy Cover?

This policy document:

  • Outlines the principles Tecxed follows when collecting, using, disclosing, retaining, and removing personal data (collected through any medium or channel).
  • Describes other important topics related to an individual's privacy.

By purchasing goods from Tecxed, communicating with Tecxed via email, telephone, in writing, or using any of Tecxed’s services (including the Tecxed website), or by providing personal data to us, you agree to the collection, use, and disclosure of your personal data as described in this policy.

2. Collection, Use, and Storage of Personal Data

The type of personal data Tecxed may collect from individuals depends on the nature of the transaction. Generally, the personal data collected may include:

  • Name, title, and address
  • Personal identification and/or passport number
  • Telephone number
  • Email address and online passwords
  • Records of communications with Tecxed
  • Responses to market surveys and contests conducted by or on behalf of Tecxed
  • Credit card or debit card information
  • Camera or video footage that identifies individuals (including CCTV footage)
  • Website usage information

Tecxed only collects, uses, and discloses personal data with an individual's consent, deemed consent, or as permitted under the PDPA or other applicable laws.

3. How Tecxed Will Disclose Your Personal Data

Tecxed discloses personal data:

  • For the primary purpose for which it was collected
  • For purposes deemed reasonable under the circumstances
  • Where the individual has provided consent
  • For direct marketing (with the option to opt out), including Tecxed’s contact details in any direct marketing communication
  • Where permitted under the PDPA or other applicable laws, or if required by law

Tecxed does not disclose your personal data for secondary purposes unless consent has been given or permitted under applicable laws.

Tecxed will not sell or license any personal data it collects.

4. Accuracy and Correction of Personal Data

Tecxed takes reasonable steps to ensure personal data is accurate and updated as needed. If an individual wishes to correct their personal data, a written request should be sent to:

Email: admin@tecxed.com

Tecxed will comply with correction requests as soon as practicable.

5. Withdrawal of Consent

Individuals may withdraw consent for the collection, use, or disclosure of their personal data by providing reasonable notice via email or mail to the address below. Tecxed will inform the individual of the consequences of withdrawal.

6. Using Our Website

When visiting the Tecxed website or using its applications, Tecxed may collect anonymous data such as IP addresses, referring URLs, pages accessed, documents downloaded, browser type, and operating system.

The Tecxed website also uses "cookies." You may adjust your browser settings to disable cookies, but doing so may limit certain website features.

Tecxed is not responsible for the privacy practices of third-party websites linked from our site.

7. Security of Your Personal Data

Tecxed protects personal data from misuse or loss through restricted electronic access and appropriate physical and communication security measures. Any data that is destroyed is disposed of securely.

8. Dealing with Unsolicited Information

All unsolicited information received by Tecxed is destroyed immediately.

9. Access to Personal Data

If you wish to access your personal data held by Tecxed, you may submit a written request to the Privacy Officer at admin@tecxed.com. Tecxed will respond as soon as reasonably possible.

10. Anonymity When Dealing with Tecxed

Where practicable, Tecxed allows individuals to interact anonymously.

11. Cross-Border Disclosure

Your personal data may be transferred, stored, or disclosed to an overseas recipient, such as a server hosted overseas or employees of Tecxed’s parent company. Tecxed takes reasonable steps to ensure that overseas recipients provide data protection comparable to PDPA standards.

12. Sensitive Information

Tecxed does not collect sensitive information unless necessary and with the individual's consent. Sensitive data is handled according to this privacy policy.

13. DNC Registry Compliance

Tecxed complies with all provisions regarding the Do Not Call (DNC) Registry under the PDPA.

14. Policy Updates

Tecxed reserves the right to modify this privacy policy at any time. The latest version will be published on the Tecxed website.

15. Contact Information

If you have any questions or concerns about Tecxed’s privacy policy, please contact:

Tecxed Singapore Admin Officer
Email: admin@tecxed.com
Tecxed Pte Ltd.
Attn: Admin Officer
1010 Dover Road, #01868V, Singapore 136958