Success story · Beverages
SAP rollout across the Asia-Pacific regionOverview
The client, one of the largest beverage companies in the world, was implementing an SAP solution across the Asia-Pacific region.
At that time, the global template for SAP PLM (Product Lifecycle Management) was not fully developed for customer service and equipment master data. Some equipment placed in public areas also served customer-related functions, so extra master data had to be added to the equipment masters.
A second key challenge was managing the full lifecycle of assets from an accounting perspective, since assets became operational, generated revenue and incurred costs from the installation date.
The challenge
A staging server had to stay in sync with the SAP global solution, so that master data could support local needs. This included integration with several applications:
- Route planning using GPSPlanning routes for field teams.
- Equipment servicing callsHandling service requests for equipment.
- CRMCustomer relationship management.
- Sales data collectionCollecting sales data through the equipment.
The solution also had to be extended to record equipment data every day, for sales and financial tracking.
The solution
Our consultants took on the challenge and deployed the solution within the stipulated timeline.
The team built a robust approach to connect SAP with multiple applications, using a staging server for data synchronization.
Much of the data was scattered across legacy systems or had to be collected manually in the field. The team tackled this build-up challenge directly.
Using new methods and technology advances, the team delivered effective data models for upload, and handled one of the most complex data migration exercises.
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